I haven’t written in this blog for quite a while because I had finally gotten the counterfeiting problem under control somewhat. Since Alibaba went public, they have been quite good at delisting counterfeiters quickly and dealing with issues of theft harshly. But as any manufacturer knows, you can never rest when it comes to thieves stealing your intellectual property
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One reason I don’t get too upset at someone who is making a profit from my product is because sometimes they are victims too. What usually happens is that a counterfeiter will show up and sell them the counterfeit version of a product and they are unaware that it’s covered by someone else’s patent or trademark.
Several times I’ve come across people who had my product on their site and they didn’t know it was counterfeit, but also they had their own products that were being stolen.
One of them was Elva’s online store in Ali Express. She posted my product without knowing it was a counterfeit. As usual, manufacturers approached her with a product and claimed it was theirs. She also has her own products that have been stolen and she is also battling with counterfeiters.
So, if you are a manufacturer who is going through this, go easy on people at first because they may not know where the product came from. Sometime you can even get them to buy from you if they want to continue selling the product. And sometimes they will also help you track down the people who are the real culprits. If they are honest, ethical business people they will hate the counterfeiters as much as you do and want to see them punished.
If the problem continues to happen, then you know you are dealing with unethical counterfeiters and there are plenty of ways to deal with them.